2024 was a pivotal year in the turnaround of Vanquis Banking Group. Having laid out our strategy in March 2024, we made substantive progress in the transformation of the business. A new experienced leadership team was put in place and progress made to deliver a refreshed customer proposition, with an expanded product range and enhanced capabilities, including AI tools, which improved efficiency, scalability and overall customer experience.
A quick glance at our year in numbers:
1.69M
Customer numbers1
(2023: 1.75m)
£2.2bn
Amounts receivable from customers
(2023: £2.2bn)
£544.4m
Regulatory capital2
(2023: £609.0m)
£359%
Liquidity coverage
ratio (%)
(2023: 1,263%)
(7.0)%
Adjusted return on tangible equity
(2022: 1.9%)
Footnote
Please see FYE 2024 Annual Report for more details
Sir Peter Estlin, Chairman
As a financial services provider to close to 1.69 million customers, largely in the underserved credit market, we play a vital role in the UK financial system. We are uniquely positioned to fulfil our purpose, ‘to deliver caring banking so our customers can make the most of life’s opportunities’, while delivering long-term, sustainable returns for shareholders.
Ian McLaughlin, CEO
We’re here to deliver caring banking so our customers can make the most of life’s opportunities. Doing that well will allow us to deliver attractive and sustainable returns for our shareholders.
